Privacy Policy for Dollycarenie

Effective Date: January 3, 2025

At Dollycarenie, we value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, store, and protect your data when you visit our website www.dollycarenie.com, make a purchase, or interact with our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

When you interact with our website or make a purchase, we may collect the following types of information:

Personal Information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment information (credit card details, billing address, etc.)

Non-Personal Information:

  • Browser information
  • Device information
  • IP address
  • Cookies and usage data (such as pages visited, time spent on the site, etc.)

2. How We Collect Information

We collect information through the following methods:

  • Account Registration: When you create an account on our website, we collect your personal details to process your orders and provide a more personalized experience.
  • Orders and Transactions: When you make a purchase, we collect your payment and shipping information to process the transaction and deliver your products.
  • Cookies: We use cookies to improve your browsing experience and collect usage data. Cookies help us track website performance, preferences, and enhance user experience.
  • Contact Forms and Emails: If you reach out to us via email or contact forms, we may collect information you provide to address your queries or requests.

3. How We Use Your Information

The information we collect from you is used for various purposes, including:

  • Order Processing: To fulfill your orders and deliver the products you’ve purchased.
  • Customer Service: To respond to your inquiries, provide support, and address any issues related to your orders or our services.
  • Marketing and Promotional Communications: If you opt-in, we may send you updates, promotional offers, or newsletters about our products and services. You can opt-out at any time by unsubscribing from these communications.
  • Website Improvement: We use your information to analyze and improve the functionality and performance of our website, ensuring a better experience for our users.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share your information with trusted third-party companies that help us with order fulfillment, payment processing, or marketing activities. These third parties are required to keep your information confidential and use it only for the purpose it was provided.
  • Legal Compliance: We may disclose your personal information if required by law or if we believe it is necessary to protect our rights, comply with legal obligations, or enforce our policies.
  • Business Transfers: In the event of a business merger, acquisition, or sale of assets, your information may be transferred to the new owner or entity as part of the transaction.

5. Security of Your Information

We take the security of your personal information seriously and use appropriate physical, electronic, and administrative safeguards to protect it. All payment information is processed through secure payment gateways with SSL encryption technology. Although we make efforts to protect your data, please be aware that no method of data transmission over the internet is 100% secure.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to collect information about your browsing activity. Cookies are small files stored on your device that allow us to recognize you and improve your user experience. You can manage or disable cookies through your browser settings, but please note that this may affect your ability to access certain features on our website.

7. Your Rights and Choices

As a customer, you have certain rights regarding your personal data:

  • Access and Update: You can access and update your personal information through your account on our website or by contacting our customer support team.
  • Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails by clicking the “unsubscribe” link in any promotional email we send.
  • Data Deletion: If you no longer wish to use our services, you can request that we delete your personal information. Please note that certain information may need to be retained for legal or business purposes.

8. Third-Party Links

Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Dollycarenie does not knowingly collect or solicit personal information from anyone under the age of 18. If you believe we have collected such information, please contact us, and we will take steps to remove it.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date at the top of this page.

11. Contact Us

If you have any questions, concerns, or requests regarding our privacy policy or how we handle your personal information, please contact us:

Thank you for trusting Dollycarenie. We are dedicated to protecting your privacy and ensuring a safe and secure shopping experience.