Payment Policy for Dollycarenie

Effective Date: January 3, 2025

At Dollycarenie, we want to provide a seamless and secure shopping experience for our customers. This Payment Policy outlines the payment methods we accept, the security measures in place, and any relevant terms associated with the payment process.

By making a purchase on our website, you agree to the terms of this Payment Policy.

1. Accepted Payment Methods

We accept the following payment methods for all orders placed through our website:

  • Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: You can securely process payments using PayPal.
  • Gift Cards: We accept Dollycarenie gift cards as a payment method, if applicable.
  • Apple Pay: Apple Pay is available for customers with compatible devices.

When selecting your payment method, ensure that your information is entered correctly. We also accept payment from billing addresses within the United States and certain international locations.

2. Payment Processing

  • Authorization: After you place your order, we will process your payment and authorize the charge on your selected payment method.
  • Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation email. This email will contain your order details, including the products purchased, order number, and shipping information.
  • Pending Authorization: In some cases, we may place a temporary hold on your funds to confirm your payment. This hold is not a charge, and it will be removed if the order is not successfully processed.

3. Currency

  • All prices on the Dollycarenie website are displayed in U.S. dollars (USD).
  • For international customers, your payment will be processed in USD, and the amount will be converted to your local currency by your bank or payment provider. Currency conversion fees may apply, and these fees are the responsibility of the customer.

4. Payment Security

At Dollycarenie, we take the security of your personal and payment information seriously. Our website uses SSL (Secure Sockets Layer) encryption technology to protect your sensitive data during transactions. Additionally, we comply with the Payment Card Industry Data Security Standard (PCI DSS) to ensure secure processing of all payment details.

  • Secure Checkout: Our checkout page is protected by the latest security measures to ensure that your payment information is safe from unauthorized access.
  • Fraud Prevention: We use various fraud prevention tools to protect against fraudulent transactions. In case of any suspicious activity, we may contact you to verify your payment information.

5. Billing Information

You must provide accurate and complete billing information when placing an order. This includes your full name, billing address, and payment details. If the billing information provided does not match the information on file with your bank or payment provider, your payment may be declined.

6. Taxes and Duties

  • Sales Tax: Sales tax will be calculated and added to your order based on the shipping destination and applicable state or local tax laws. The tax amount will be clearly shown during the checkout process.
  • Customs Duties and Taxes (for International Orders): For international orders, you may be subject to customs duties, taxes, and import fees imposed by your destination country. These charges are not included in the price of your order or shipping fees. The customer is responsible for paying any customs duties and taxes. Please check with your local customs office for more information.

7. Order Cancellation

If you wish to cancel or modify your order, please contact us as soon as possible. Once your order is processed and shipped, it cannot be canceled or modified. However, you may return your items within the applicable return window in accordance with our Refund and Returns Policy.

8. Failed Transactions

If your payment fails for any reason (e.g., insufficient funds, expired card), your order will not be processed. You will be notified by email, and you will have the opportunity to update your payment details to complete the order.

We reserve the right to cancel or decline any order for any reason, including payment-related issues, suspected fraud, or non-compliance with our terms.

9. Payment Disputes

If you dispute a charge with your payment provider, please contact us first to resolve the issue. We strive to resolve any payment-related concerns quickly and fairly. If a chargeback or dispute is filed, we may require supporting documentation from the customer and will investigate the issue.

10. Changes to the Payment Policy

We may update this Payment Policy from time to time. Any changes will be reflected on this page, and the effective date will be updated accordingly. Please review this policy regularly to stay informed of any changes.

11. Contact Us

If you have any questions regarding payment methods, processing, or security, please feel free to contact our customer support team:

We are committed to providing you with the highest level of customer service and a secure shopping experience.

Thank you for choosing Dollycarenie!