Dollycarenie Sales Policy

Effective Date: January 3, 2025

Welcome to Dollycarenie, your premier destination for luxury perfumes. We take pride in offering an exquisite selection of high-end fragrances that embody sophistication, elegance, and individuality. Our sales policy is designed to provide clarity and ensure that your shopping experience with us is seamless and satisfactory. Please take a moment to read through our detailed sales terms and conditions below.

1. General Terms

By purchasing from Dollycarenie, you agree to abide by the following terms and conditions. These terms govern your access to and use of our products, services, and website (www.dollycarenie.com). If you do not agree with these terms, please do not place an order on our website.

  • Availability: All products listed on our website are subject to availability. In the rare case that an item is out of stock after an order has been placed, we will notify you immediately and offer alternatives, a refund, or the option to wait for restock.
  • Pricing: Prices listed on our website are in USD (United States Dollars) and are subject to change without notice. We strive to provide the most accurate pricing and product details, but errors may occasionally occur.
  • Age Requirement: You must be 18 years or older to place an order on our website. By purchasing, you confirm that you are of legal age.

2. Order Placement and Confirmation

  • Placing an Order: To place an order, simply browse through our website and select the perfume(s) you wish to purchase. Once you have added items to your cart, proceed to checkout to complete your order.
  • Order Confirmation: After you place an order, you will receive an order confirmation email. This email will include the details of your purchase, including product information, price, and estimated delivery time.
  • Order Modifications or Cancellations: Once an order is placed, it is processed immediately to ensure timely delivery. Modifications or cancellations can only be made within a short period after placing the order. Please contact us promptly at info@dollycarenie.com if you need to make any changes.

3. Payment Methods

Dollycarenie accepts the following payment methods:

  • Credit/Debit Cards: We accept all major credit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: You can also make payments via PayPal for your convenience.
  • Secure Payment Processing: All transactions on our website are encrypted using secure SSL technology to protect your personal and payment details.

4. Shipping Policy

  • Shipping Rates: Shipping costs vary depending on the delivery address, the weight of the items, and the shipping method selected. You will be provided with the shipping cost during checkout.
  • Domestic Shipping: We offer standard, expedited, and express shipping within the United States. Delivery times may vary based on your location and the shipping method chosen.
  • International Shipping: Dollycarenie currently offers international shipping to select countries. Please check our shipping policy on the website for more details regarding international rates and delivery times.
  • Shipping Confirmation: Once your order has been shipped, you will receive a tracking number via email. You can track the status of your shipment on the carrier’s website.

5. Returns and Refunds

At Dollycarenie, we aim to provide you with the best products and service. However, if you are not satisfied with your purchase, we offer the following return and refund policy:

  • Eligibility for Returns: We accept returns for unopened, unused products within 30 days of the delivery date. If you have received a damaged or defective item, please contact us within 7 days of receipt to arrange a return or exchange.
  • Return Process: To initiate a return, please email us at info@dollycarenie.com with your order number and reason for return. We will guide you through the return process and provide you with a return shipping label.
  • Refunds: Once we receive and inspect the returned item(s), we will issue a refund to the original payment method. Refunds may take 7-10 business days to appear in your account, depending on your bank or credit card provider.

6. Customer Support

Our customer support team is available to assist you with any questions or concerns regarding your order, our products, or our policies. Please feel free to contact us through the following channels:

7. Privacy and Security

Your privacy is important to us. We are committed to protecting the personal information you provide when shopping at Dollycarenie. Our website uses industry-standard encryption and secure payment gateways to safeguard your data. For more details, please refer to our Privacy Policy.

8. Disclaimer

  • Product Representation: While we strive to provide accurate product descriptions, colors, and imagery on our website, actual product appearances may vary slightly due to screen settings or lighting conditions.
  • Limitations of Liability: Dollycarenie is not responsible for any direct or indirect damages resulting from the use of our website or products. By purchasing, you agree to release Dollycarenie from any liability related to the use of our products.

9. Changes to Sales Policy

We reserve the right to update or modify our sales policy at any time. Any changes to the policy will be posted on our website, and the effective date will be updated accordingly.

Thank you for choosing Dollycarenie. We hope you enjoy our luxury perfumes and have an exceptional shopping experience with us.

Contact Information:

Dollycarenie
Street: 1905 335th St, Missouri Valley, Iowa (IA), 51555
Phone: (712) 642-2004
Email: info@dollycarenie.com
Website: www.dollycarenie.com